Privacy Policy

Welcome to Cael Gear. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website and services. By using our site, you agree to the practices described in this policy.

Information We Collect

When you visit or interact with our website, we may collect the following information:

• Personal details such as your name, email address, phone number, and shipping address

• Device information such as browser type, IP address, and location

• Details about the products you view, purchase, or add to your cart

• Communications and inquiries sent to our email or through contact forms

How We Use Your Information

We use your information to:

• Fulfill and manage your orders

• Communicate with you about your order status or product inquiries

• Improve our products, services, and website functionality

• Provide customer support

• Send occasional promotional or informational emails (only if you opt in)

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

• Shipping and logistics partners to deliver your orders

• Service providers who help us maintain the site and customer service

• Authorities if required by law or to protect our legal rights

Cookies and Tracking Technologies

We use cookies and similar technologies to personalize your experience, track website usage, and enhance site performance. You may manage or disable cookies through your browser settings.

Opt-Out Instructions

If you no longer wish to receive promotional emails or communications from us, you can opt out by:

• Clicking the “unsubscribe” link in our emails (if available)

• Contacting us directly at [email protected] and requesting removal

Please note that even after opting out, you may still receive order-related communications.

Data Security

We take reasonable measures to safeguard your personal information against unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure.

Your Rights

Depending on your country of residence, you may have the right to access, correct, or delete your personal information. To make a request, please contact us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. 

Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at [email protected].